Setting permissions

VoiceB.ai keeps permissions simple and secure by offering two clearly defined roles: Admin and Member. Assign roles based on how each team member will interact with your AI agents and data.

VoiceB tip: Keep your AI agent secure — grant Admin rights only to users directly responsible for configuration and script maintenance.

👥 Permission Levels

Role	Capabilities
Admin	Full access: create and configure agents, edit scripts and objections, manage integrations, invite or remove users
Member	Limited access: view analytics, monitor call outcomes, listen to recordings, and access collected lead data — but cannot edit or configure agents

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🔐 Best Practices

• Assign Admin access only to users who need to build or modify agent flows

• Use the Member role for marketing, operations, or sales teams who need to track performance and handle leads

• You can change a user’s role at any time from the Organization → Members section