> For the complete documentation index, see [llms.txt](https://docs.voiceb.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.voiceb.ai/welcome-to-voiceb.ai-docs.md).
# Welcome to VOICEB.ai DOCS
๐ง This documentation helps you design, deploy, and operate **Autonomous Sales Voice Agents (ASVA)** that handle inbound demand end-to-end: qualifying, assisting, routing, and closing โ before humans get involved.
{% hint style="info" %}
**VoiceB tip:** VoiceB is not a voice interface. It's the **revenue execution layer for inbound sales** โ the intelligence layer between ad spend and closed revenue โ built on goal-driven prompting, orchestration, and real-time execution, all configured through **Agent Studio**.
{% endhint %}
#### Overview
**VoiceB.ai is an agent-first AI voice platform built for revenue outcomes, not conversations.**
Inbound sales is structurally broken:
* Forms are abandoned (60โ70%)
* Call centers are expensive and inconsistent
* Chatbots don't convert
* Good demand reaches humans too late โ or never
**ASVA fixes this.** VoiceB deploys Autonomous Sales Voice Agents that:
* Detect intent in real time
* Discard invalid or non-sales demand automatically
* Qualify and route valid leads with precision
* Close simple sales directly via voice
* Escalate to humans only when it adds value
All while preserving caller ID, meeting GDPR / EU AI Act requirements, and generating full audit trails.
VoiceB is built for **enterprise inbound environments** where scale, compliance, and conversion matter: telecom, energy, insurance, banking, automotive, and high-volume B2C/B2B.
***
#### The End-to-End Vision โ From Ad Click to Closed Sale
VoiceB owns the entire lead journey. A lead arrives from a Meta or Google ad, expresses intent through a call, the website, or click-to-call, and VoiceB's agent qualifies and closes it autonomously โ writing the confirmed transaction to your CRM and sending the sale-level conversion signal back to the ad platform. All within seconds, without human involvement.
The result is a closed loop: your campaigns optimize on **real revenue**, not form fills or clicks.
```
Ad platforms Contact point VoiceB Agent Revenue systems
(Meta, Google) โโโถ (call ยท WebRTC ยท โโโถ qualify ยท handle โโโถ (CRM ยท ERP ยท
click-to-call) objections ยท close billing)
โฒ โ
โโโโโโโโโโโโโโโโโโโ Conversion signal ยท confirmed sale โโโโโโโโโโโโโโโโ
```
VoiceB does not manage your budgets or keywords. It supplies the sale-level conversion signal that makes campaign optimization accurate โ so ad spend becomes a function of budget, not contact-center capacity.
***
#### What the Agent Does โ Autonomy Levels (L1โL4)
Every VoiceB agent operates across four levels of autonomy. **All plans include all four** โ clients expand autonomy within the same platform as trust and results grow, with no re-platforming.
* **L1 โ Qualification:** filter invalid calls, detect intent, capture structured, validated data.
* **L2 โ Intelligent Routing:** route sales-ready demand to the right human agent, with full conversation context.
* **L3 โ Assisted Autonomous Sales:** the agent handles most of the conversation; humans step in only for edge cases.
* **L4 โ Full Autonomous Sale:** end-to-end close with no human โ data collection, identity validation, confirmation, CRM write-back, and post-call email / WhatsApp triggers.
> Read the full framework โ Autonomy Levels (L1โL4)
***
#### Agent Studio โ Build Agents by Talking to Them
[**Agent Studio**](https://docs.voiceb.ai/agent-studio) is VoiceB's conversational build interface. You don't write prompts or upload scripts โ you describe your goal, and Agent Studio configures the agent's **Goal, Script, Objections, and Guardrails** for you.
* Build and refine agents in natural language โ no prompt-writing
* Scrape a URL to generate the knowledge base automatically
* Query your calls and outcomes conversationally, and run analytics
* Review and edit every block before going live
> [Build your first agent โ Getting Started in 20 Minutes](https://docs.voiceb.ai/product-guides/getting-started-with-voiceb.ai-in-20-minutes)
***
#### Video โ Watch a platform walkthrough
{% embed url="" %}
***
#### Use VoiceB to
* Qualify inbound demand before humans invest time
* Discard non-sales traffic automatically
* Route valid leads instantly to the right team
* Close simple sales autonomously with AI
* Assist users in complex journeys 24/7 (forms, applications, purchases)
***
#### What Makes VoiceB Different
๐ **Agent-First Architecture**\
We don't build chatbots. We build autonomous agents designed to execute sales outcomes.
๐๏ธ [**Agent Studio**](https://docs.voiceb.ai/agent-studio)\
Build and refine agents conversationally โ describe your goal and Agent Studio configures the Goal, Script, Objections, and Guardrails. No prompt-writing, no scripts to maintain by hand.
๐ฏ **Outcome Engine**\
Every call is classified into deterministic, auditable outcomes โ Sold, Transferred, Invalid, Low Intent. This is what makes outcome-based pricing possible and reporting credible to enterprise CFOs.
๐ **Closed-Loop Conversion Intelligence**\
Every confirmed outcome is sent back to your ad platforms (Meta, Google, and more) โ closing the loop from ad click to closed sale, so campaigns optimize on real revenue instead of form fills.
โ๏ธ **Compliance-First Voice Infrastructure**\
Caller ID preserved, SIP-native transfers, GDPR and EU AI Act ready by design.
๐ ๏ธ **No-Code Deployment**\
One line of JavaScript or a VoIP number โ live in hours, not weeks.
๐ฃ๏ธ **Human-Quality Voice at Scale**\
Multilingual, low latency, natural conversations optimized for conversion.
๐ **Enterprise-Grade Auditability**\
Full transcripts, recordings, outcomes, and decision traces for every interaction.
***
#### Proven in Production
* [**Holaluz (energy)**](https://docs.voiceb.ai/blog/holaluz-sales-autonomy-project)**:** 30.4% of valid inbound calls closed autonomously; 78% of total inbound traffic auto-filtered before a human is involved.
* [**Primagas / SHV Energy (energy)**](https://docs.voiceb.ai/blog/business-case-shv-energy-primagas-spain)**:** +150% sales, +250% lead-handling capacity, โ37% cost per acquisition, with every lead attended in under 4 seconds.
***
**What We Don't Do**
* โ Cold outbound calling to purchased lists
* โ Generic voice automation
**What We Do**
๐ **Make inbound sales autonomous, efficient, and measurable.**
***
### Get Started
We've put together some helpful guides to get you set up with our product quickly and easily. Book a demo now:
{% hint style="success" %}
**Book a demo** [**here**](https://cal.com/team/voiceb-demo/voiceb-demo)**.**
{% endhint %}
***
## Quick links
{% content-ref url="/pages/ZxCHTBbiYRC6UjplhyJG" %}
[What we do](/overview/what-we-do.md)
{% endcontent-ref %}
{% content-ref url="/pages/dE35iGFuyxUUCoobGyKZ" %}
[VOICEB Features](/overview/voiceb-features.md)
{% endcontent-ref %}
## Get Started
We've put together some helpful guides for you to get setup with our product quickly and easily.
{% content-ref url="/pages/89FB48EssGPRVyrLUUoQ" %}
[Getting set up](/help-center/getting-set-up.md)
{% endcontent-ref %}
{% content-ref url="/pages/YSRx2CJjisNYnlE1hv8p" %}
[Setting permissions](/help-center/getting-set-up/setting-permissions.md)
{% endcontent-ref %}
{% content-ref url="/pages/ccfJgpwhryOw84odo1uU" %}
[Inviting Members](/help-center/getting-set-up/inviting-members.md)
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---
# Agent Instructions
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