Privacy Policy

Updated on October 26th, 2025

The company SEKONDARY S.L. DBA VOICEB ("We (Us)" “VoiceB” or “Sekondary"), is committed to protecting your privacy. Through this Privacy Policy we inform you on how VoiceB process the personal data you provide us by any means and / or channel made available to you, including this Website.

Who is the data controller?

SEKONDARY, S.L., is the data controller for the processing of Personal Data, which implies that we are responsible for protecting the privacy of your Personal Data. We will use your personal data in a fair, legal and transparent manner and, in accordance with General Data Protection Regulation (EU) 2016/679 of April 27, 2016 ("GDPR") and the current regulations applicable to the protection of personal data.

Please find below our contact information:

Address: Avda de Can Picanyol, nº 30, PB, 1st door, 08173, Sant Cugat del Vallès, Barcelona, Spain.

Contact of Data Controller: Legal Department, email: [email protected]

For any queries related to the processing of Personal Data, you can contact the Data Controller at the email address above.

Why do we process your data?

In compliance with the provisions of the GDPR and the current regulations applicable to the protection of personal data, we inform you that your personal data shall be processed by VoiceB for the purposes of:

(i) allowing access to and use of the website and, as well as the management, development and control of your registration and use of the website

(ii) managing your registration as a client of VoiceB 's services and the requests, of any nature, that you send us.

(iii) administering and developing the pre-contractual or contractual relationship formalized with you

(iv) improving our services and products and send service updates and keep you informed of all our latest developments, offers and products which are like those you contracted and, that may be of interest to you and.

(v) Delivering commercial communications, by any means regarding products information and / or services provided by VoiceB and of any third-party products and services when the user of the website has expressly accepted the privacy policy when provide the personal data that will be used for the sending of this information.

What is our legitimacy to process your Personal Data?

The legal basis that justifies the above processing referred to in sections (i) (ii) (iii) and (iv) is the performance of the existing pre-contractual and contractual relationship and the legitimate interest of VoiceB to improve its relationship with its clients and promote your products and services. The legal basis that justifies the processing indicated in section (v) above is your consent.

In relation to the processing referred to in section (i), please read VoiceB's Cookies Policy (link).

International transfer of Personal Data

Your data is stored and processed within the EU / EEA or in countries that are considered to offer an adequate level of protection by the European Commission, or within the U.S processed by Data Processors who have subscribed to agreements that fully comply with the legality of transfers from other countries or provide adequate safeguards (Standard Contractual Clauses)

How long do we retain your Personal Data?

Your personal data will be retained for the duration of the relationship between VoiceB and you and / or use of this website and, once this relationship has been finalised, data will be kept for as long as liabilities may arise or for the period required by applicable law.

Personal data will be securely deleted or anonymized when no longer necessary for the purposes for which it was collected, in accordance with VoiceB’s internal data retention and deletion procedures. Marketing or informational communications will continue until you inform us otherwise.

Your rights and Data Deletion Requests

We inform you that you can exercise your rights of access, rectification, cancellation, portability, limitation and / or opposition to the processing of your personal data in accordance with applicable data protection laws.

These rights may be exercised free of charge by sending a communication to the following email address: [email protected].

To submit a data deletion request, please contact us by email at [email protected] with the subject line “Data Deletion Request.”

Upon receiving your request, VoiceB will:

• Confirm receipt of your request within the legally required timeframe;

• Verify your identity to protect your personal data; and

• Delete your personal data from our systems and records, unless retention is required for compliance with legal, contractual, or security obligations.

The categories of personal data that may be deleted include:

• Account and registration details

• Contact information (such as name, email, or phone number)

• Usage and communication data associated with your account

• Support and inquiry records

Please note that VoiceB may retain certain data for a limited period as required by law (for example, for tax, billing, or audit purposes)

VoiceB maintains an internal process and record of all data deletion requests to ensure compliance with the GDPR,

In any case, if you consider your data protection rights are breached and / or that Voice B does not comply with its privacy obligations, you may file a complaint with the competent data protection authority (agpd.es).

Contact VOICEB

You may withdraw the consent referenced to in this Privacy Policy at any time by sending an e-mail to the email address on [email protected]

For any queries, or any question related to the processing of Personal Data, you may contact the Data Controller at the following email address: [email protected]

If you believe your data protection rights have been violated or that VoiceB has not fulfilled its privacy obligations, you may file a complaint with the Spanish Data Protection Agency (AEPD) at www.agpd.es