Widening the Funnel Without Adding Agents

VoiceB.ai’s First B2C Results: More Sales Without More Agents - Business Case

At VoiceB.ai, we are rethinking how enterprises approach inbound sales. Traditional call centers face a fundamental bottleneck: human dimensioning. Every lead that calls in needs to be picked up by an agent, creating constraints on staffing, queues, and ultimately on revenue growth.

AI changes the equation.

Why VoiceB is Different

Unlike AI tools built for support or qualification only, VoiceB is a sales-focused AI agent. Our platform is designed to:

• Filter invalid leads automatically. Around 50% of inbound calls are discarded by the AI as invalid (existing customers, hang-ups, test calls, fake numbers). These never reach a human agent, saving enormous operational cost.

• Close sales independently. Our AI achieves 10–15% pure conversion rates — fully unassisted, with no human intervention. This is on par with what human agents deliver today.

• Qualify and prepare the rest. The remaining 35–40% of leads are flagged as Talk To Agent. For these, the AI provides a structured call summary, including customer intent, objections raised, and data collected. Human agents call back fully prepared, drastically increasing their chance of closing.

This three-step split — 50% filtered, 10–15% closed, 35–40% qualified for callback — creates a more efficient, more scalable funnel.

Wider Funnel, No More Agents

The beauty of this approach lies in funnel expansion without staffing growth.

• With WebRTC and VoIP, customers can connect with the AI instantly, anytime, without queuing.

• Because AI filters out half of the traffic, call centers never get saturated.

• More leads come in, but human teams only see the qualified fraction, supported by AI summaries.

In other words: more leads = more sales, without hiring more agents.

Real-World Proof

In our first live campaigns with major enterprises:

• Conversion rates match human agents. For example, in an energy sales campaign with a Top Spanish utility company, AI agents closed 11.7% of leads on their own — right in line with the 10–15% human average.

• AI-qualified leads outperform expectations. Around 40% of calls were marked as Talk To Agent, with full call summaries sent to the CRM. Agents could prioritize callbacks and focus on deals most likely to close.

• Invalid traffic drops out automatically. Nearly half of all inbound calls never reach a human because AI detects non-sales intent immediately.

VoiceB’s Unique Differentiators in AI Voice Sales 🚀

VoiceB stands out in the AI voice sales market through several key innovative approaches:

1. Sales-Focused AI Strategy 🎯

• Widening the Sales Funnel: Unlike traditional lead qualification methods that discard potential leads, VoiceB facilitates customer connections and filters within conversations.

• 24/7 Service Availability: Providing constant customer engagement without human resource limitations.

• Rapid Response: Guaranteeing customer service with calls answered in less than four seconds.

2. Advanced Knowledge Base Management 📚

• Automated Web Scraping: Updating AI agent knowledge every 24 hours.

• Real-Time Content Updates: Scanning websites, social media, and optionally API integrations to keep information current.

• 95% Automatic Updates: Minimizing manual intervention and keeping scripts always aligned with the latest product/pricing.

3. Innovative Lead Handling Metrics 📊

• Conversion Rates: AI agents achieving 10–12% conversion rates, replicating the full sales process at human levels.

• Lead Classification:

  • 50% invalid (filtered out)

  • 10% closed entirely by AI

  • 40% qualified for human agent follow-up

4. Flexible Integration Capabilities 🔗

• CRM Integrations: Native integrations with Salesforce and HubSpot.

• Webhook Support: Easy integration with virtually any system.

• Multiple Communication Channels: WebRTC, click-to-call, callback, and public phone numbers.

5. Technological Infrastructure 💻

• Cloud Infrastructure: Built on Vercel (scalable and secure).

• Tech Stack: Next.js, Clerk for login/security, and multiple AI voice providers (ElevenLabs, Bland.ai).

• Provider Switching: Ability to swap between AI voice providers instantly to avoid latency or quality issues.

6. Unique Selling Proposition 🌟

VoiceB isn’t just about cost-saving — it’s about increasing sales conversion dramatically by:

• Reducing friction in customer interactions.

• Providing intelligent, context-aware AI agents.

• Enabling seamless, prepared handoffs between AI and human agents.

Our philosophy: operate lean while delivering enterprise-grade solutions, focusing on quality over quantity in both team size and customer interactions.

The Strategic Advantage

VoiceB.ai is not just about cost reduction. It’s about scaling revenue. By widening the top of the funnel, engaging every possible lead, and letting AI handle the sorting and selling, enterprises can:

• Capture more opportunities without additional headcount.

• Reduce missed calls and queues to zero.

• Deliver consistent, immediate engagement 24/7.

• Equip human agents with better-prepared, higher-quality leads.

The result? Higher sales, lower operational friction, and a customer journey that feels seamless.

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👉 At VoiceB.ai, we believe sales teams should not fear AI — they should embrace it. Our AI agents are already proving that they can filter, sell, and qualify at scale, unlocking a new model for digital-first sales.

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