Pricing Guide

Updated on January 9th, 2026.

VoiceB pricing is designed around outcomes, not software usage.

We don’t charge for seats, agents, or minutes. We price based on what the Autonomous Sales Voice Agent actually delivers: qualified demand, sales-ready conversations, and closed revenue.

This guide explains how pricing works across ASVA autonomy levels, while keeping telephony (DDI) costs transparent and separate.

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Pricing Philosophy

Traditional call center and AI platforms price based on:

• Agents

• Minutes

• Licenses

• Conversations

This misaligns incentives.

VoiceB pricing is performance-based:

• If ASVA delivers value, you pay.

• If it doesn’t, you don’t.

This aligns VoiceB with Sales, Marketing, and Finance from day one.

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Two Pricing Components

VoiceB pricing has two independent components, both required for production use:

1. ASVA Outcome-Based Pricing

2. Telephony (DDI) & Voice Infrastructure Costs

They are intentionally separated.

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1. ASVA Outcome-Based Pricing

ASVA pricing depends on how autonomous your inbound sales are.

Customers typically start at Autonomy Levels 1–2 and scale over time.

Autonomy Levels Overview

Autonomy Level	Description	What You Pay For
L1 — Qualification	Filter invalid calls, detect intent, capture structured data	Per qualified lead
L2 — Intelligent Routing	Route sales-ready demand to the right human	Per transferred call
L3 — Assisted Autonomous Sales	AI sells, humans step in for edge cases	Per sales-qualified conversation
L4 — Full Autonomous Sales	AI closes end-to-end	Per AI-closed sale / revenue share

You don’t change platforms as you scale autonomy. You simply unlock higher-value outcomes.

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Outcome Definitions (Important)

VoiceB uses deterministic outcomes, not subjective interpretations.

Typical outcomes include:

• Invalid / Non-sales

• Qualified Lead

• Transferred to Agent

• AI Closed Sale

• Follow-up Required

Outcomes are configurable per customer and versioned for auditability.

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2. Telephony (DDI) & Voice Infrastructure Pricing

PSTN & DID Pricing

VoiceB supports PSTN callbacks for enterprise deployments that require inbound phone numbers instead of (or in addition to) WebRTC.

For PSTN-based flows, each Autonomous Sales Voice Agent (ASVA) requires a dedicated DID number.

DID numbers are:

• Region-specific

• Billed monthly

• Treated as infrastructure costs, separate from ASVA outcome pricing

This ensures full transparency between value delivered (ASVA outcomes) and telephony costs (PSTN/DDI).

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DDI / DID Monthly Pricing

One DID number per AI agent Billed monthly based on region

Region	Prefix	Price / Month (€)
USA	+1	$1.18
UK	+44	£1.06
Spain	+34	€2.14

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Important Notes

• DDI pricing applies regardless of autonomy level (L1–L4)

• ASVA outcome pricing is billed separately

• Customers using WebRTC-only (SuperVoice widget) may not require DIDs

• Hybrid setups (WebRTC + PSTN) are fully supported

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Why This Matters

We intentionally separate:

• ASVA pricing → performance & outcomes

• DDI pricing → telephony infrastructure

This avoids bundled pricing, hidden margins, and unpredictable costs — especially at scale.

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Example Pricing Scenarios

Scenario 1 — Qualification at Scale (L1)

• High inbound volume

• Significant noise

• Human sales team in place

You pay:

• Per qualified lead

• Plus DDI usage

Typical impact:

• 20–50% call center hour savings

• Cleaner CRM

• Higher downstream conversion

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Scenario 2 — Qualification + Routing (L2)

• Sales teams overwhelmed

• Misrouted or low-quality leads

You pay:

• Per transferred sales-ready call

• Plus DDI usage

Typical impact:

• Immediate conversion uplift

• Lower AHT

• No headcount increase

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Scenario 3 — Assisted Autonomous Sales (L3)

• Complex products

• AI handles most of the conversation

You pay:

• Per sales-qualified conversation

• Plus DDI usage

Typical impact:

• Higher close rates

• Fewer agents required

• Faster ramp on new offers

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Scenario 4 — Full Autonomous Sales (L4)

• Repeatable, compliant sales flows

• End-to-end AI closing

You pay:

• Per AI-closed sale or revenue share

• Plus DDI usage

Typical impact:

• 24/7 revenue generation

• Zero queue

• No dependency on agent availability

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Why We Separate ASVA and DDI Pricing

We intentionally do not bundle telephony into outcome pricing because:

• Telephony costs vary by geography

• Customers want predictability

• Finance teams require transparency

ASVA pricing reflects value delivered. DDI pricing reflects infrastructure consumed.

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Enterprise Pilots & Commitments

Most customers start with a controlled KPI pilot:

• Defined autonomy level

• Baseline metrics agreed upfront

• Clear success criteria

• Short pilot duration

If outcomes are not achieved, customers do not scale.

Long-term contracts are based on:

• Proven ROI

• Volume commitments

• Autonomy expansion roadmap

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What VoiceB Does Not Charge For

• Seats or agents

• Minutes or call duration

• AI tokens

• Environments or sandboxes

You only pay for:

• Outcomes

• Telephony usage

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Summary

• VoiceB pricing is outcome-based

• Autonomy determines value, not usage

• DDI pricing is transparent and separate

• Customers scale from L1 to L4 without changing platforms

If you want help estimating pricing for your inbound volume or autonomy level, contact the VoiceB team.

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🧠 Need Help? 📩 Contact our sales team here