Pricing Guide
Updated on May 3rd, 2026.
VoiceB pricing is designed around outcomes, not software usage.
We don't charge for seats, agents, minutes, or licenses. We price based on what the Autonomous Sales Voice Agent (ASVA) actually delivers: qualified demand, sales-ready conversations, and closed revenue.
This guide explains how the three pricing components work together — outcomes, telephony (DDI), and outbound call charges — and details exactly what is included in each plan (Starter, Enterprise, Corporate Custom) on voiceb.ai/pricing.
Pricing Philosophy
Traditional contact-center and AI platforms price on agents, minutes, licenses, or conversations. This misaligns incentives: vendors get paid whether or not the customer wins.
VoiceB pricing is performance-based:
If ASVA delivers value, you pay.
If it doesn't, you don't.
This aligns VoiceB with Sales, Marketing, and Finance from day one.
The Three Pricing Components
VoiceB pricing has three components, all transparent and billed independently:
ASVA outcome-based pricing — what you pay for value delivered.
DDI / DID telephony costs — monthly fee per inbound phone number.
Outbound call charges — included by default for major markets; exceptions apply.
Each component is intentionally separated so Finance teams can model, audit, and forecast them without bundled surprises.
1. ASVA Outcome-Based Pricing
You pay only when ASVA produces a defined outcome. Three plans are available, all with access to both use cases — AI Lead Qualification (L1–L2) and Autonomous Sales (L3–L4).
Plan Comparison
Unqualified / invalid calls
€0 / $0 / £0
€0 / $0 / £0
€0 / $0 / £0
Qualified call transferred to human agent
€2.00 / $2.16 / £1.70
€1.50 / $1.62 / £1.28
Custom
Pre-sale (final step before payment)
€9.00 / $9.72 / £7.65
€7.00 / $7.56 / £5.95
Custom
Completed sale with integration confirmation
€20.00 / $21.60 / £17
€15.00 / $16.20 / £12.75
Custom
Minimum monthly commitment
€700 / $756 / £595
€2,000 / $2,160 / £1,700
Volume-based
Minimum volume
—
—
10,000 leads/month
Contract
Annual, 3-month exit window
Annual, 3-month exit window
12-month auto-renewal, 3-month exit
Pricing shown in EUR. 🇺🇸 USD and 🇬🇧 GBP available on the pricing page.
Plan Selection Logic
Starter — SMB and self-serve teams running a single campaign with a 3-month PoC structure.
Enterprise — High-volume inbound teams running multiple campaigns, with human onboarding and dedicated Customer Success included.
Corporate Custom — Enterprise-grade volume (10,000+ leads/month) with dedicated SIP Trunk, dedicated CSM, 99.9% SLA, and fully custom per-outcome pricing.
Outcome Definitions
VoiceB uses deterministic outcomes, not subjective interpretations. Outcomes are configurable per customer and versioned for auditability. See outcome definitions for the full reference.
What's Included in Each Plan
All three plans include access to all four autonomy levels (L1–L4) and both use cases (AI Lead Qualification and Autonomous Sales). Plans differ in commitment, support level, and operational scope.
Starter — For SMB & self-serve
Minimum monthly commitment: €700 / $756 / £595
3-month PoC
Annual contract with 3-month exit window
1 campaign — multiple AI agents per campaign
AI agent for onboarding and AI Customer Success: included
Agent Studio (Beta) — AI assistant inside the platform:
Build and configure agents
Manage script blocks (Goal, Objections, Guardrails)
Query calls and outcomes in natural language
Run analytics, export CSV/Excel reports
Manage tags, configure widgets
Enrich scripts from any URL
Best-in-class LLM orchestration — OpenAI, Anthropic, Google, Mistral, and many more
Call triggers — Inbound and outbound:
Inbound DDI / DID (one number per agent)
Click-to-Call / Callback API — sub-4s callbacks
VoIP / WebRTC web widget
Tools (endpoint / MCP) — connect 3rd-party tools during the call (pricing checks, calendar availability, agent availability, and more)
Post-call integrations — CRM-native or webhook:
HubSpot native integration
Salesforce native integration
Post-call webhook
Customizable web widget
Analytics — dashboard + CSV
Phone costs included (within supported markets)
Custom Integrations: €900 / DevDay ; $972 / DevDay or £765 / DevDay (optional) -
DID / DDI (one per agent) — price per number, see telephony section below
Payment via Stripe
Enterprise — For high-volume inbound teams
Everything in Starter, plus:
Minimum monthly commitment: €2,000 / $2,160 / £1,700
Multiple campaigns — multiple AI agents per campaign
Human onboarding: included
Dedicated Customer Success: included
Lower per-outcome pricing across all tiers (see plan comparison table above)
Corporate Custom — For enterprise-grade volume
Everything in Enterprise, plus:
Minimum volume: 10,000 monthly leads
Contract: 12 months auto-renewal with 3-month exit window
Dedicated Customer Success Manager included
Dedicated SIP Trunk — Private Call Routing
SLA: 99.9% uptime
Custom outcome-based pricing
Payment via wire transfer
ASVA Autonomy Levels
All plans include access to all four autonomy levels. Customers typically start at L1–L2 and scale over time without changing platforms.
L1 — Qualification
Filter invalid calls, detect intent, capture structured data
L2 — Intelligent Routing
Route sales-ready demand to the right human
L3 — Assisted Autonomous Sales
AI sells, humans step in for edge cases
L4 — Full Autonomous Sales
AI closes end-to-end
Higher autonomy unlocks higher-value outcomes (transfers → pre-sales → closed sales). Pricing scales with the outcome produced, not the level configured.
2. Telephony (DDI / DID) Costs
VoiceB supports PSTN callbacks for enterprise deployments that require inbound phone numbers in addition to (or instead of) WebRTC.
For PSTN-based flows, each ASVA requires a dedicated DID number. DID numbers are region-specific, billed monthly, and treated as infrastructure costs — separate from outcome pricing.
DDI / DID Monthly Pricing
One DID number per AI agent. Billed monthly based on region.
USA
+1
$1.50
UK
+44
£2.50
Spain
+34
€5.50
For other regions, contact our Customer Success team for a quote.
Notes
DDI pricing applies regardless of plan or autonomy level.
Customers using WebRTC-only (SuperVoice widget, click-to-call) may not require DIDs.
Hybrid setups (WebRTC + PSTN) are fully supported.
3. Outbound Call Charges
For outbound calls and callbacks, call charges are included by default in your plan for the following markets:
North America — United States, Canada
European Union — all 27 member states
United Kingdom
Oceania — Australia, New Zealand
Major Latin America markets — including Mexico, Brazil, Argentina, Chile, Colombia, Peru
For destinations outside this list, contact our Customer Success team for confirmation before launching campaigns. Some destinations (premium-rate ranges, certain African and Caribbean numbers, satellite phones) may carry per-minute surcharges that are billed separately at cost.
Inbound calls to your DID numbers are always included in the monthly DID fee.
Pricing Modification Policy
VoiceB reserves the right to modify DDI / DID monthly fees and outbound call charges at any time without prior notice, in line with changes from underlying telephony providers and currency markets.
ASVA outcome-based pricing is fixed for the duration of your contract. Modifications to telephony pricing do not affect outcome rates and are reflected on the next invoicing cycle.
Why We Separate the Three Components
We intentionally do not bundle telephony into outcome pricing because:
Telephony costs vary significantly by geography and carrier.
Customers and Finance teams require predictability and auditability.
Bundled pricing creates hidden margins that distort unit economics at scale.
ASVA pricing reflects value delivered. DDI and call pricing reflect infrastructure consumed. Both are visible on every invoice.
Example Pricing Scenarios
Scenario 1 — Qualification at Scale (L1, Starter)
High inbound volume, significant noise, human sales team in place.
You pay:
€0 for invalid/unqualified calls
€2 per qualified lead transferred
DDI monthly fee per agent
Outbound charges included for major markets
Typical impact: 20–50% call center hour savings, cleaner CRM, higher downstream conversion.
Scenario 2 — Qualification + Routing (L2, Enterprise)
Sales teams overwhelmed; misrouted or low-quality leads hurting conversion.
You pay:
€1.50 per transferred sales-ready call
DDI monthly fees
Outbound charges included
Typical impact: Immediate conversion uplift, lower AHT, no headcount increase.
Scenario 3 — Assisted Autonomous Sales (L3, Enterprise)
Complex products. AI handles most of the conversation, humans intervene on edge cases.
You pay:
€7 per pre-sale (final step before payment)
€15 per completed sale with CRM integration confirmation
DDI monthly fees
Typical impact: Higher close rates, fewer agents required, faster ramp on new offers.
Scenario 4 — Full Autonomous Sales (L4, Corporate Custom)
Repeatable, compliant sales flows. End-to-end AI closing at 10,000+ leads/month.
You pay:
Custom per-outcome pricing aligned to volume
Dedicated SIP Trunk (private call routing)
99.9% SLA, dedicated CSM
Typical impact: 24/7 revenue generation, zero queue, no dependency on agent availability.
What VoiceB Does Not Charge For
Seats or agents
Minutes or call duration (within included markets)
AI tokens
Environments or sandboxes
LLM orchestration overhead
You only pay for outcomes, DDI numbers, and outbound calls outside included markets.
Enterprise Pilots & Commitments
Most customers start with a controlled KPI pilot:
Defined autonomy level and outcome targets
Baseline metrics agreed upfront
Clear success criteria
Short pilot duration (typically the 3-month PoC included in Starter and Enterprise plans)
If outcomes are not achieved, customers do not scale. Long-term contracts are based on proven ROI, volume commitments, and an autonomy expansion roadmap.
Summary
VoiceB pricing is outcome-based — three plans (Starter, Enterprise, Corporate Custom), all with access to all autonomy levels and both use cases.
Starter includes the full platform, Agent Studio, integrations (HubSpot, Salesforce, webhook), MCP tools, and AI-driven onboarding/CS — annual contract with 3-month exit.
Enterprise adds multiple campaigns, human onboarding, dedicated Customer Success, and lower per-outcome pricing.
Corporate Custom adds dedicated SIP Trunk, dedicated CSM, 99.9% SLA, custom outcome pricing, and wire-transfer billing — for 10,000+ monthly leads.
DDI pricing is transparent, per-region, and billed separately.
Outbound calls are included for North America, EU, UK, Oceania, and major Latam markets — contact CS to confirm other destinations.
DDI fees and outbound call charges may be modified at any time without prior notice.
Need help estimating pricing for your inbound volume or autonomy level? Talk to our team.
🧠 Need Help? 📩 Contact our sales team here
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