Webhook – Call Outcome Integration

VoiceB.ai Webhook – Call Outcome Integration

Webhooks let you receive structured call outcomes, transcripts, and lead data after every call. Use this to:

• Update your CRM (e.g., Salesforce, HubSpot)

• Save conversations to your database

• Trigger follow-ups or automations

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🔗 How it Works

1. Configure your webhook URL in Settings → Integrations

2. Optionally enable signature signing for secure verification

3. VoiceB will POST call result data in real-time

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📬 Sample Webhook Payload

{
  "agent": "AgentName",
  "from": "[phone]",
  "to": "+0987654321",
  "status": "SOLD",
  "transcript": [...],
  "collectedData": {
    "name": "John Doe",
    "email": "[email protected]",
    "address": "Calle Ejemplo 123, 45678, Ciudad"
  }
}

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🛡️ Signature Verification (Optional)

Header:

Authorization=Bearer XXXXXXXXXXXXXXXXXX
x-webhook-signature=YYYYYYYYYYYYYYYYYYY

Use your signature secret to verify the authenticity of the payload.

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🧰 Error Codes (Same as API)

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If you need help setting this up, reach out to [email protected]

Would you like a diagram to visualize the full API/webhook data flow?